Question 1

What is your minimum order quantity (MOQ) for socks?

Accepted Answer

MOQs start at 1,000 pairs per design for most styles (800 pairs for merino hiking socks). Trial orders of 300-500 pairs are negotiable for first-time sampling programs.

Question 2

How do I get a quote?

Accepted Answer

Send your design files (AI/PDF/PNG), target quantity, and spec preferences through the inquiry form or WhatsApp. A quotation with itemized costs is returned within 12 business hours.

Question 3

Do you accept small trial orders?

Accepted Answer

Yes. We regularly run 300-500 pair pilot productions so buyers can validate quality and sell-through before committing to bulk volumes.

Question 4

How long does sock sampling take?

Accepted Answer

Customized pre-production samples take 7-15 days depending on style complexity; compression styles take 10-15 days. Sample fees are credited against bulk orders.

Question 5

What is the bulk production lead time?

Accepted Answer

Standard bulk production runs 30-40 days after sample approval; compression and merino styles run 35-50 days. Season planning windows are confirmed at order time.

Question 6

Can I rush an order?

Accepted Answer

Rushed 20-25 day productions are possible for repeat designs with confirmed yarn stock. Rush surcharges are quoted upfront.

Question 7

What customization options do you offer?

Accepted Answer

Jacquard logos up to 6 colors, embroidery, heat-transfer and silicone prints, custom fiber blends, Pantone-matched colorways, and private-label packaging from header cards to retail boxes.

Question 8

Which certifications do you hold?

Accepted Answer

OEKO-TEX Standard 100 and ISO 9001; SEDEX/BSCI social compliance and RWS wool traceability for applicable programs. Third-party factory audits (SGS/BV/TUeV) are welcomed.

Question 9

How is quality controlled?

Accepted Answer

Inline checks on every knitting shift, 100% pair inspection at seaming and pairing stages, and AQL 2.5 final inspection before packing. Batch test reports ship with orders.

Question 10

What trade terms do you support?

Accepted Answer

FOB (default), EXW, and DDP on request. Payment by T/T 30/70 is standard; L/C at sight for qualifying volumes.

Question 11

Which ports and markets do you ship to?

Accepted Answer

We export worldwide with FOB port confirmed at quotation (default closest port). Markets served include North America, the EU, the UK, Southeast Asia, and the Middle East.

Contact Us

Direct Contact

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Common Questions

Start Your Sock Program Today

Direct Contact

Request a Quotation

Common Questions

What is your minimum order quantity (MOQ) for socks?▾

How do I get a quote?▾

Do you accept small trial orders?▾

How long does sock sampling take?▾

What is the bulk production lead time?▾

Can I rush an order?▾

What customization options do you offer?▾

Which certifications do you hold?▾

How is quality controlled?▾

What trade terms do you support?▾

Which ports and markets do you ship to?▾

Start Your Sock Program Today